Questions, answered.

No. Every fixed-price package can be added to cart and checked out directly. A kickoff call happens after purchase to confirm scope and collect what we need from you.

Yes — the site and every project run fully in English, and pricing is in EUR for any location. Non-DE EU businesses with a valid VAT ID can use the reverse-charge option at checkout.

Yes, most commonly through a Design Subscription seat — ask at kickoff and we'll confirm what's appropriate to disclose to your end client.

Yes, for every fixed-price package — that's the exact net price, plus 19% VAT.

Web Premium, Full Product Design, and Packaging vary too much by scope for a single fixed number. Use "Scope this project" on that page — you'll get a fixed written price before any billable work starts.

Both — invoice/bank transfer (Rechnung) is the default for German B2B clients; a clearly labelled demo card option exists at checkout too.

Kickoff calls happen within 3 business days of an order or confirmed enquiry; project start depends on current studio capacity, confirmed at kickoff.

Late feedback. Every stated turnaround assumes feedback within 5 business days at each review point.

You do. Full usage rights and source files transfer to you on final payment — nothing is licensed back to Knox or held on a platform.

Only with your written permission, and never by naming your business unless you agree to it — our case studies are sector-framed by default.

Yes — cancel any time, effective at the end of the paid month. No minimum term.

No — subscriptions reset monthly; capacity doesn't bank forward.